NOC as a service | Teceze |Network operation center

What is NOC?

A network operation centre also called a NOC, is a place from which IT technicians provide remote control and management software support services. NOC teams play a significant role in the increasingly regulated IT services industry. They are massive providers of service delivery for countless managed services providers. The technicians track and control endpoints, fix issues that occur and take action to avoid problems and ensure smooth running of the systems. NOC teams play a critical role in high-level security operations, provide backup as well as support with efforts to recover from disasters and maintain 24/7 uptime for MSP customers.

The Importance of NOC as a Service for Business

Networks can be costly to manage but they are a necessity to keep up with different business aspects. Regardless of a company’s size, outsourcing to a NOC will help ensure proper management, review, secure and evaluation of their networks. They can also help to support micro-services, run business applications more effectively and control the network more generally.

Outsourcing your NOC will help free up a lot of precious internal resources that would otherwise need to be devoted in managing your network. This will help improve your processes and operational problems by putting in new initiatives during their time off. Not to mention that, ultimately, it will help reduce your overall operational costs.

Why Businesses Need to Outsource NOC Services?

An outsourced NOC will provide as much or as little support as you need, allowing you to stretch and scale internal IT capital, and allowing you to resolve obstacles more quickly in achieving your broader business goals:

1. Greater control over IT costs

Each business’ operations are driven by costs and overheads. Cost is one of the principal benefits of outsourcing the NOC work.

Sensitive outsourcing in every sector, including IT, aligns with the business goals, addresses a skill/resource gap, or provides flexibility to scale up/down, as needed, without fixed overheads of additional staff resources.

  • First, you can identify any expertise and/or resource constraints by defining and prioritising your vital business and IT functions.

 

  • And then you can outsource selectively but prioritise the extra resources you need to achieve your broader business goals. So, without the costs of a fully staffed, fully resourced Network Operations Centre, you can flex and scale the ICT environment.

 

This reduces the risk and helps to make forecast spending more stable. Taking a ‘virtual’ NOC approach helps you to work at maximum capacity, while getting ‘on-tap’ assistance from the latest resources and technology – all at a fraction of the cost of building your own NOC.

2. Better emphasis on business

Given the fact that the maintenance of network operations is an integral part of a business, this is often not seen as the core business. As a consequence, monitoring of infrastructure is sometimes less of an internal priority.

This is not the case with your NOC partner.

Removing the responsibility of day-to-day IT management means monitoring and service delivery is the primary goal of a NOC partner – that’s what they do! This higher-level and committed emphasis would boost your system stability and service quality, benefiting IT staff, stakeholders and customers alike-enabling you to concentrate on more important projects to drive your business growth.

3. Higher levels of SLA, and less downtime

The common and often unavoidable problem with in-house monitoring teams is the delay in identifying and then resolving problems-particularly out of normal (or weekend) office hours.

Unfortunately, at the most inconvenient moments, problems seem to happen!

An outsourced NOC will have a team of trained engineers available 24/7 to keep an eye on the network infrastructure and fix issues. Everything for the particular aim of ensuring uptime and creating resiliency. You shouldn’t even know that there was a problem here.

In several ways, your internal team will be professional, and will know the in and out of your company.

Although NOC engineers would have built up a highly oriented skillset, having managed and maintained IT infrastructures of many complex (and different) organisations. Actually, know how to apply skills-and have end-to-end insight into the wellbeing of all of your vital systems.

It is not possible to put these skills in-house-and maintaining those skills which can be an organisational challenge and a headache.

4. Enhanced Security and Compliance

The presence of an experienced NOC as a service provider ensures that all security responsibilities will become their primary concern. That’s fine, they already have the expertise, equipment, and technology to maintain the highest standards of security. On the other hand, you do not need to constantly devote time and money to “housekeeping” day-to-day security and reassign your employees to more critical issues.

The same goes for maintaining compliance with the ever-changing rules on privacy and storage of customer data. You won’t have to invest in training employees and improvements in infrastructure to tick all the regulatory boxes.

How Teceze will assist businesses in handling their networks?

Businesses will of course only enjoy the advantages of outsourced NOC services if they select the right provider. You can be frustrated by the sheer number of options out there, so look for a company that has the most value to give. Consider not only cost but service efficiency as well. This is how you can assess potential ROI, Stability, and Efficiency improvements.

Teceze, a leading provider of information technology services, provides NOC monitoring and outsourcing services that will give you the versatility and power you need to run your business. With Teceze’ managed NOC services, the IT staff will turn their focus to strategic issues rather than day-to-day operations.

Teceze NOC services do not raise labour costs or investment in the IT infrastructure. Teceze will save you up to 40 per cent on setup and maintenance.  They also handle network problems instantly to reduce the security risks and downtime significantly. All of this leads to a much better process for businesses.

Our Services

The only way to protect what you’ve worked hard to build is to be vigilant when it comes to cybersecurity. If you’d like to know more about how your business can benefit from managed services, just give us a call, we are here to help.

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