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Incident Response Service - Managed IT Services - London

When security incidents occur, you want to know that your business is safe through a rapid, synchronised and highly effective response. At Teceze, our incident response experts instantly investigate attacks and seek out a way to contain the damage. They work to seek a remedy through working closely with your team. Once they have identified a plan of attack, they can then restore your data and protect your systems. Teceze’s incident responders investigate attacks, contain the impact, take immediate remediation actions by collaborating with your in-house teams where needed, and finally restore data and systems to a protected state.



Teceze’s Incident Response Service

A joint response that is well-organised

When it comes to incident response, it involves a fast-paced world of procedures and technologies that are constantly evolving. To achieve a high-quality response and the right forensics, in-house teams that use limited resources work closely with the experts. Our security incident response platform leads the way and makes it possible for incident responders to work with your teams. We add our skills and knowledge to help implement a coordinated and fast response to all incidents.


Automated Response with Full Supervision

We use an advanced response automation platform as part of our incident response service which includes work-flows, case management, forensic tools and playbooks for the most common of incidents. At the time when a new threat is counteracted by our incident responders, the solution is instantly added to the platform, so it can be used as an automatic response.


Human and Artificial Intelligence working as one

Our cyber security experts bring with them the very best in experience, expertise and threat intelligence. Our world-class incident response management system seamlessly brings together human knowledge and Artificial Intelligence. As a result, we offer an “around-the-clock” response to incidence that affects:

– Payment card data, financial data and bank transfers that are unauthorised
– Confidential market, strategy and research data, intellectual property
– Personally identifiable information (PII) including the information relating to employees and customer or patient health information (PHI)

                            Why Choose Teceze’s Incident Response Service?

Our service is fast and every single response is well managed and coordinated for maximum effect.


Incident response all day, every day

An attack can occur at any time but Teceze’s incident response team is available at any time of the day. Our staff are on hand to deliver expert knowledge and our state-of-the-art technology platform. We are always prepared to deal instantly with attacks using your cyber defense.



Complete Coverage

Our team of responders become familiar with your network, operations, specific need and document them from the first day we begin working with you in order to deliver the fastest possible response. In order to address the full extent of every threat, we response rapidly and coordinate the correct actions.


Coordinated Defence

Our security incident response team incorporates reverse engineers who can take malicious files and analyse them. We also call upon the expertise of intelligence experts to determine the severity of situations as well as trained coordinators to reduce the impact and neutralise threats across your business.




A response plan that fits your needs

Based on your specific needs and risks, we create an incident response plan that works quickly and effectively. We make sure that the plan is clear to you and we provide updates when required, enabling us to work fast to deploy the plan.

Our expert team is here to help with any questions you have regarding our products or services.  Fill out the form below or contact us on +44 0208 050 5014

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