Managed Firewall Service
Managed Firewall Services
Protect your business from cyber threats with Teceze Managed Firewall services
Teceze’s managed firewall service is an effective and economical method. To determine the network security and web applications, enabling your organisation to identify the best way to protect its assets.
For most organisations, it can be difficult to hire and retain expert staff necessary to manage the firewall services.
Through our expertise in complex networks and standards, we can offer a structured framework to help you achieve your development and compliance needs. This can be achieved under one contract : annual and bi-annual penetration testing requirements.
Technology Partner
Speed of implementation
Our Managed Security Firewall Service seamlessly integrates with your network and can be up running within days, not months. We deliver instant results through visibility of events and analyse on a live dashboard with in-depth reporting.
Robust reporting
Our Managed Security Firewall Service brings you comprehensive technical, operational and trend reports that communicate security status and satisfy compliance requirements.
24/7 Teceze Security Operation Centre
Our Managed Security Firewall solution allows you to be a Firewall service user, not an administrator. This means that you have access to Firewall service to view the data and run required reports whilst maintaining a certain level of privileges. The Firewall service is constantly monitored by our 24/7 Security Operations Centre where the team will carry out monitoring, management and incident response to security events and alerts
Teceze Firewall Service Packages
Silver
ACCOUNT MANAGEMENT SERVICES
- Dedicated Client Relationship Manager
- Monthly meeting with Operations Manager
- Monthly SLA report
IMPLEMENTATION SERVICES
- Hardware Procurement and capacity planning
- New firewall Provisioning ( 10 per an year )
- Feature Validation for Firmware
NETWORK DEVICE ADMINISTRATION
- Device Administration
- Configuration changes per customer requests
- Device Configuration backup & monitor for changes
- Change Management leveraging the customer change control process
- Unlimited Firmware Patching & Updates
- Failover testing
24 X 7 MONITORING SERVICES
- Network Traffic Analysis
- Hardware Health Monitoring
- Hardware Availability Monitoring
- Hardware Performance Monitoring
- Capacity Monitoring
24 X 7 SUPPORT
- Hardware Troubleshooting
- Hardware Replacement
- Hardware Maintenance
- Access to 24x7 Network Operations Center
- Access to Customer Portal w/ Customer-defined roles
- Ticket Response time SLA (2 Hours)
FIREWALL AUDITING
- Quarterly review of firewall rules and configurations
- Quarterly firewall auditing report
- Remediation
Gold
ACCOUNT MANAGEMENT SERVICES
- Dedicated Client Relationship Manager
- Monthly meeting with Operations Manager
- Monthly SLA report
IMPLEMENTATION SERVICES
- Hardware Procurement and capacity planning
- New firewall Provisioning ( 10 per an year )
- Feature Validation for Firmware
NETWORK DEVICE ADMINISTRATION
- Device Administration
- Configuration changes per customer requests
- Device Configuration backup & monitor for changes
- Change Management leveraging the customer change control process
- Unlimited Firmware Patching & Updates
- Failover testing
24 X 7 MONITORING SERVICES
- Network Traffic Analysis
- Hardware Health Monitoring
- Hardware Availability Monitoring
- Hardware Performance Monitoring
- Capacity Monitoring
24 X 7 SUPPORT
- Hardware Troubleshooting
- Hardware Replacement
- Hardware Maintenance
- Access to 24x7 Network Operations Center
- Access to Customer Portal w/ Customer-defined roles
- Ticket Response time SLA (60 Mins)
FIREWALL AUDITING
- Quarterly review of firewall rules and configurations
- Quarterly firewall auditing report
- Remediation
Platinum
ACCOUNT MANAGEMENT SERVICES
- Dedicated Client Relationship Manager
- Monthly meeting with Operations Manager
- Monthly SLA report
IMPLEMENTATION SERVICES
- Hardware Procurement and capacity planning
- New firewall Provisioning ( 10 per an year )
- Feature Validation for Firmware
NETWORK DEVICE ADMINISTRATION
- Device Administration
- Configuration changes per customer requests
- Device Configuration backup & monitor for changes
- Change Management leveraging the customer change control process
- Unlimited Firmware Patching & Updates
- Failover testing
24 X 7 MONITORING SERVICES
- Network Traffic Analysis
- Hardware Health Monitoring
- Hardware Availability Monitoring
- Hardware Performance Monitoring
- Capacity Monitoring
24 X 7 SUPPORT
- Hardware Troubleshooting
- Hardware Replacement
- Hardware Maintenance
- Access to 24x7 Network Operations Center
- Access to Customer Portal w/ Customer-defined roles
- Ticket Response time SLA (30 Mins)
FIREWALL AUDITING
- Quarterly review of firewall rules and configurations
- Quarterly firewall auditing report
- Remediation
Why Choose Teceze
- Our structured and proven approach provides tangible results at a competitive price.
- Teceze offers a complete suite of dedicated firewall services that can be configured to meet the organization’s unique hosting environment and specific security needs
- We offer Virtual Firewall Service which give you strength of having a dedicated firewall but with the benefits of Cloud based delivery model.
- Teceze provides end-to-end coverage of enterprise security needs through a consolidated Managed UTM offering.
Our expert team is here to help with any questions you have regarding our products or services. Fill out the form below or contact us on +44 0208 050 5014
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