Security Operations Centre

The current utilities that you can now outsource instead of building in-house are SOC (Security Operations Centre). But should you entrust a third party with them? Yeah, but make sure that you know how to select the finest.

What is SOC?

SOC stands for a Security Operations Centre, and within a company or another entity, it is a centralised unit that oversees employees, technology and procedures to ensure that all safety measures are in place. In the first place, it is designed to avoid cyber-attacks, identify and evaluate them if they occur, and prepare an incident response.

To properly track the movements and be able to identify any anomalies, the SOC must know every event logged within an organisation. It seems as if SOC services will make or break the future of your business in today’s digitised world, full of diverse cyber threats.

Why is SOC important?

A new, diverse organisation needs to be vigilant about its cybersecurity. With recent figures said to be (on average) about £3.18 million, a data breach can be expensive, and reputational harm can be much harder (or impossible) to recover from. Hackers can strike from anywhere in the world at any moment, which suggests that corporations have to be on security 24/7.

Before threats do harm to the company they are tracking, the SOC and the professional security analysts behind it are essential to maintaining good security and preventing threats.

A Security Operations Centre or SOC is a central unit which, by the use of people, processes and technology, oversees the security of a business. The concept is to identify and defend against cyber threats by gathering data in one central location, analysing it with the latest technologies, and conducting research on any warnings and anomalies posed by trained security analysts.

Organizations of any size are vulnerable to cyber-attacks, and security has become an increasingly difficult task with the use of more and more advanced hacking tools by cybercriminals.

As a result, organisations are pursuing new programmes and services to protect themselves against cyber threats, and it is becoming increasingly common to integrate with a security operations centre.

How does a SOC work?

Usually, SOC employees and technology are housed in a central location where employees with various levels of experience, such as analysts, responders and hunters, staff 24/7 during the year. SOCs appear to be very process-driven: they have standard operating procedures, usage cases and playbooks to describe how SOC workers respond to and interact with different events and incidents in cybersecurity.

SOCs can also include the following, in addition to the real-time review of user reports and data feeds:

For one or more of the following reasons, organisations may consider outsourcing all or some of their SOC services to a SOC service provider:

The presumption is that, for all of the above reasons, the SOC service provider will be able to deliver basic SOC services more efficiently or less costly than the organisation itself.

Features to Consider for SOC –

The following can be given by SOC vendors:

SOC service providers, as the above list, make clear, provide several capabilities that could be useful for the SOC of your company. But it can be daunting with the range of services. One way to start assessing SOC providers is to determine the most important services for your business using two simple measures.

Before signing up for specialised services such as threat intelligence, make sure you are adequately handling and tracking the current cybersecurity programmes. For example, if the company does not already have a clear understanding of what is going on with its cybersecurity programmes, it would be difficult to reap the advantages of threat intelligence.

A crucial decision that you should be prepared to make is whether to only track a SOC service provider (for example, collect logs from any or all of the cybersecurity systems of your organisation) or control some cybersecurity systems (such as firewalls or SIEMs) as well. The security strategy of your company and risk tolerance will decide this.

The burden on the SOC of your organisation can be lightened by using a SOC service provider, but the company will still need to identify and allocate programme management resources to keep the SOC vendor on track and to assess its ongoing effectiveness.

Look for the following functional features irrespective of what services you select from a SOC service provider:

It is a significant business decision to choose to use a SOC service provider; you want to have a good, reliable partner, so look for key business characteristics, such as proof that the provider is financially stable and has a high customer retention rate. In the case of poor results, the SOC provider should provide guaranteed performance-based service-level agreements which include the right to terminate service. Naturally, in your particular field, the provider should have established experience and knowledge. You should also be able to configure the SOC services supplied reasonably; the company should not have to force itself into a one-size-fits-all operation.

Using a SOC service provider would possibly mean exchanging confidential data or providing access to some of the information systems of your company to the provider. In order to avoid cybersecurity incidents and gaps in enforcement, at least the following security features are required:

The SOC's Future

An exciting transition is underway at the Security Operations Centre. It interacts with departments of operations and development and is driven by powerful emerging technology to recognise and respond to critical security incidents while maintaining its conventional command structure and functions.

We demonstrated how SIEM is a fundamental SOC technology, and how SIEMs of the next decade, like emerging capabilities such as behavioural analytics, machine learning and SOC automation, are opening up new possibilities for security analysts.

The effect on the SOC of a next-gen SIEM may be significant:

Teceze is an example of a next-generation SIEM incorporating data lake technology, cloud service visibility, behavioural analytics, and automated incident responder and a powerful data query and visualisation threat hunting module.

The only way to protect what you’ve worked hard to build is to be vigilant when it comes to cybersecurity. If you’d like to know more about how your business can benefit from managed services, just give us a call, we are here to help.

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Security Operations Centre

Security Operations Centre

Security Operations Centre

Security Operations Centre

Security Operations Centre